Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Guarantee

  • Our team of qualified professionals will try their best to reply to your support requests within about 1 hour. If, however, the situation you have experienced needs help from the Administrators’ =Department,= we will send the ticket to the administrator on shift and will submit a comment to let you know.

  • Top quality support service

  • Top–class Customer Help And Support Service

  • We will offer you 7 days a week customer help and support through a lightning fast ticketing application incorporated into your Control Panel. You’re able to e mail us anytime about any of the software applications that come pre–installed on the virtual server, this includes the desired Linux OS version, the server management panel and our in–house made Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Site Control Panel that is included free of cost with your VPS gives an inbuilt articles base. One can find a bunch of in–depth how–to content articles and a range of step–by–step video courses that show all the necessary web site control duties. You can get access to them by hitting the Help or Video control keys in the right part of each Control Panel section.