1 hour ticket response
Prompt assistance is our most essential concern and that’s why we’ve got a team of accomplished tech support engineers who are ready to provide a quick answer to any question that you could possibly have. Simply send your technical support ticket from your Site Control Panel and we will get back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute support ticket response time.
An Exceptional Customer Service
We have a team of web hosting support technicians who are eager to respond to all your queries whenever you require help. The majority of our technicians have many years of experience in the shared web hosting arena, so you can constantly depend on prompt and detailed answers to your concerns.
An Intuitive Help Section
To help you find a quick hint on how you can use a particular service, we have integrated a very user–friendly Help Center section in your Site Control Panel. You can browse through an immense selection of web hosting account management articles and website administration articles, refer to the F.A.Q. archive or check out our instructional video tutorials.